Privacy Policy
Playing at Richard Casino means sharing some personal information: an email at sign-up, identity documents before a withdrawal and payment details at the cashier. This page explains what data is collected, why, how it is protected and what rights you have. The full privacy policy on the casino's website always takes priority.
What Data Is Collected
| Type of data | Examples | When it is collected |
|---|---|---|
| Account data | Email, password, country, currency | At registration |
| Personal details | Full name, date of birth, residential address | When you complete your profile |
| Verification documents | Photo ID, proof of address | Before the first withdrawal |
| Payment data | Payment method, transaction history | At deposits and withdrawals |
| Technical data | IP address, device and browser information, cookies | When you use the site |
| Communication | Chat and email messages | When you contact support |
Why the Data Is Used
Personal data is processed to:
- open and run your account;
- confirm your age and identity, as the law and the casino's rules require;
- process deposits and withdrawals;
- prevent fraud, money laundering and multiple accounts;
- answer your questions through support;
- send personal offers, but only if you ticked the box for this at registration;
- send information about partner casinos, again only with your consent.
You can change your marketing choices at any time through your account or by contacting support.
Data Transfers
To provide its services, the casino works with partners such as payment providers, game studios and the platform provider. They receive only the data they need for their part of the service. When data is passed to a partner, the casino takes steps to keep it protected.
Your Rights
You have the right to:
- ask what personal data the casino holds about you;
- ask for incorrect data to be corrected;
- withdraw consent to marketing messages;
- ask for your data to be deleted, unless the casino must keep it by law, for example for anti-money laundering checks.
Send your request to support@richardcasino.com from the email linked to your account.
Protection of Minors
The casino's services are only for adults aged 18 and over. Data of underage users is not knowingly collected, and accounts opened by minors are closed.
Data Security
Personal data is protected with technical and organisational measures, including encrypted connections. Only authorised staff can access verification documents. Protect your side too: use a unique password and never share your login details. More tips are in the login help guide.
Cookies
The site uses cookies to keep you logged in and to make it work properly. Read how they work and how to manage them in the cookie policy.
Back to the Richard Casino home page.
